Watch for our brand new website design including online ordering coming this summer! 

We had another great year in 2014 and would like to thank all of our customers for your continued business. Our business has seen many new, positive changes that will be sure to meet and even beat your expectations in 2015. Some great new staff members have joined our team, we have a new and improved delivery process, exciting brands of pellets, a brand new stove to offer from Harman, and coming soon Warming Trends, Rewards Program and a totally redesigned website equipped with online ordering for your favorite products.

 

We're hiring!  Click here to apply for a new career at Warming Trends.

 

Currently we are seeking an addiontal Gas Service Technician/Installer This person must perform professional in-home fireplace and free-standing stove sales, installation, service and maintenance work.

Overall Objective: To optimize quality of service, company growth and customer satisfaction. Position responsibilities include:

  • Maintain, diagnose, and repair gas fireplaces, stoves, and inserts, and related components with accuracy and efficiency.

  • Replacement of fireplace/stove components with accuracy and efficiency.

  • Provide preventive maintenance and present the benefits to residential homeowners.

  • Provide superior customer service, phone, safety, professionalism, attention to detail.

  • Follow up on leads and estimates in a timely manner.

  • Turn in appropriate checklists and customer payment within 24 after each job.

  • Price, document and explain installation on-site to homeowner and obtain customer acceptance signature.

  • Sell  hearth products, services and accessories; pellet fuel; pellet grills, services and accessories; etc.on sales floor

  • Participate in on-going scheduled product, sales and manufacturer training sessions.

  • Be aware of all safety codes and manufacturer's’ specifications through installation manuals.

  • Maintain working knowledge of all products and services as well as any manufacturer changes. To include promotions and rebates.

  • Maintain company profit margins on sales and service.

  • Communicate special notes and instructions on appropriate paperwork to assist other installers.

Qualifications include:

  • Technical degree in mechanics, HVAC, or the like or equivalent experience in the field.

  • Forklift operation experience is a plus.

  • CDL driver’s licence is a plus.

  • New Construction knowledge a plus.

Qualities:

  • Must have strong organizational and communication skills

  • Must be able to manage own workload and work both independently and as a team.

  • Maintain effective communication with all departments.

  • Ability to follow prescribed procedures.

  • Demonstrate strong problem solving skills.

  • Ethical decision making a must.

  • Any other duties as assigned by management.

Click here to apply for a new career at Warming Trends.