\”Just to let you know, what an OUTSTANDING employee you have in Adam. I was dumbfounded to see him at my door at 8PM on a Friday night to complete the repair on my pellet stove! That is customer service. On top of that, his intimate knowledge and sharing of it with these stoves is very impressive. I hope you appreciate his service and determination as much as I do. THANKS ADAM FOR ALL YOUR HELP!\” – Ryan G.